Juvenile SUD Counselor/Case Manager

Job Title: Juvenile SUD Counselor/Case Manager

Location: Gallia County

Reports To: Clinical Supervisor

Supervises: N/A

Prepared By: Chief Executive Officer

Status: Non-exempt

Hours: 40 Hours per Week

SUMMARY:

The Counselor works under the supervision of the Clinical Supervisor, s/he is responsible for designing and implementing client services with juveniles that address the agency’s mission and are provided in a manner consistent with the organization’s vision and values. This is an hourly position with hours and schedule established to meet consumer needs. This position is “non-exempt” from wage and hour regulations, as defined by the U.S, Department of Labor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Understands and conducts business in accordance with the Agency’s mission, vision and values statement.
• Implement programming that addresses client needs and meets all applicable standards.
• Recommends a system of clinical programming for achieving budget goals and assuring quality of care by adhering to relevant best practices and State mandated requirements.
• Maintains a minimum of 60% direct service time.
• Maintains documents in client charts.
• Participates in quarterly peer reviews.
• Participates in the comprehensive assessment of new clients.
• Meets individually with clients to assist them in developing realistic, effective and measurable treatment plans.
• Employs solution-oriented strategies of intervention that are consistent with agency principles, including cognitive, strategic and/or behavioral therapies and techniques, as clinically appropriate.
• Conducts urinalysis testing.
• Leads groups utilizing multi-dimensional modalities including skills development and balance individual needs as well as group needs to achieve a desired group goal.
• Intervenes using appropriate crisis intervention skills and anticipates and prevents crisis as necessary.
• Maintains a safe and clean work environment.
• Participates in scheduled staff meetings and trainings.
• Adheres to the programs Critical Elements.
• Maintains appropriate client records which meet standards at all times.
• Promotes effective teamwork adequate to the competitive environment, including flexibility, creativity and cohesiveness.
• Provides training to other staff as requested.
• Facilitates transportation to meet client needs.
• Ensures that services are documented in the agency software system daily.
• Refers and follows up on referrals to ancillary services.
• Communicates with the justice system and treatment facilities to coordinate client needs.
• Ensures that clinical decisions are made in the best interest of the client.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Performs other duties as deemed as necessary and appropriate by supervisor.

Agency-Wide Competencies:

• HIPAA Compliance- Demonstrates knowledge and understanding of consumer privacy rights. Maintains complete confidentiality of all clinical, financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of consumers. Accesses and uses the minimum necessary consumer identifiable information and only when necessary to perform job responsibilities and duties.
• Compliance Program: Demonstrates knowledge and understanding of, and adherence to, Agency’s Compliance Program policies, procedures and standards of conduct. Demonstrates conduct that reflects a commitment to these standards. Participates in training activities as required by the compliance program by the stated deadlines.
• Cultural – Demonstrates an awareness of consumers’ and co-workers’ views, traditions, and actions in light of individual cultures. Asks consumers and families about specific beliefs, practices, and customs that may be relevant and important during clinical treatment. Understands and is able to incorporate into consumer care how those preferences affect the way in which care should be delivered. Respectfulness is shown to coworkers.
• Communication: Ability to proficiently read, write, understand, and communicate in English commensurate with the duties and responsibilities of the position to understand and respond to policies, procedures, and alarms, in the manner that will ensure personal health and safety of other staff, consumers, and visitors, during the course of an emergency or an unusual incident, should one occur while present at the work site or in the facility.
• Service Orientation: Supports the organizational and service area’smission and vision. Demonstrates knowledge of and applies to the Agency’s Standards for Service Excellence: Introduces themselves; Escorts as needed; Responds and follows through with complaints; Asks what name the person wishes to be called; Refers people to those who can give assistance; Apologizes and provides additional services for consumers who have been inconvenienced or who need special assistance; Assists if someone looks lost; Privacy is maintained and care-related discussions are conducted in private settings; Anything else is always the manner in which conversations are ended. Demonstrates the ARISE (A*ccountability Respect Innovation Service E*xcellence) values.
• Relationships and Teamwork: Communicates effectively and respectfully with individuals and groups. Contributes to positive working relationships and collaborative teamwork with all disciplines and departments. Recognizes own stress and the impact on others. Identifies and manages stressors utilizing the guidance of others. Remains flexible with changes that are occurring in the department and/or agency. Concerns/issues regarding departmental/organizational operations are communicated to the employee’s supervisor/manager.
• Economics of Care: Demonstrates knowledge of cost efficiencies in the delivery of care such as identifying and pursuing quality improvement opportunities and utilizing appropriate supplies and resources.
• Professional Requirements
• Appearance is neat, clean, and appropriate to the position.
• Completes annual education requirements
• Reports to work on time and as scheduled; completes work in designated time.
• Attends team, committee, and performance improvement meetings as appropriate.

REQUIRED QUALIFICATIONS:

• Must have demonstrated extensive experience in the treatment and care of consumers who have mental health, substance abuse or trauma related issues.
• A minimum of a high school diploma or equivalent is required. Bachelor’s degree in social work, psychology, or other human service field preferred.
• Must be licensed by appropriate credentialing board. May be under supervision for licensure.
• Must have a valid driver’s license and maintain automobile insurance.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

• Must have at least one year of substance abuse experience.
• Must demonstrate the ability of effectively function as an agency team member.
• Must demonstrate the ability to effectively manage multiple tasks concurrently.
• Must demonstrate the ability to customarily and regularly exercise discretion and independent judgment in significant matters.
• Must demonstrate the ability to relate with empathy and sensitivity to staff, clients and the community.
• Must have good organizational, communication and language skills.
• Must possess general computer knowledge and general office equipment familiarity.
• Demonstrates the ability to communicate effectively with a variety of people.

CERTIFICATIONS, LICENSES AND REGISTRATIONS:

• S/he must be licensed by appropriate credentialing board.
• May be under supervision for licensure.

PHYSICAL DEMANDS:

Described here are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Ability to lift up to 25 pounds.
• Ability to perform job responsibilities in facilities with multiple levels and without elevator or mechanical transportation.
• Operates a computer and keyboard.

WORKING CONDITIONS:

Described here are representative of those that must be met by an employee while performing the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Smoke-free and drug free working environment.

This position description is not intended to be a complete list of all responsibilities, duties or a skill required for the job and is subject to review and change in accordance with the needs of the agency and contractual obligations.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person