The University of Rio Grande/Rio Grande Community College seeks qualified candidates for the position of Transfer Records Specialist. Reporting to the Registrar, this full-time hourly position is offered with a comprehensive benefit package including health insurance, retirement, life and disability insurance, paid leave, educational benefits, and all other benefits associated with full-time employment.
Position Summary: Position is responsible for the evaluation of transfer credits. Keys transfer credits to the student transcript. Performs various office duties as needed; including answering phones, taking messages, and providing necessary information to students and faculty; processes student registration, add/drops, and withdraw requests; processes transcript requests; processes enrollment verifications as needed; enters information in the student information system, such as grades, name and address changes; maintains electronic student records in the document management software; Processes online transcript requests and degree verifications. Provide general support to the Registrar as needed, and performs other duties as required. Must adhere to FERPA regulations.
Essential Job Duties:
A. Receptionist
- Provides coverage in the Student Business Center
- Answers incoming calls, screens and directs calls.
- Takes and delivers messages to appropriate staff.
- Provides general information to callers when appropriate, including information about admission policies, registration, and transcript requests.
- Screens, sorts, and distributes mail and faxes as needed.
- Greets and receives students, parents, and visitors; determines needs and provides necessary information or directs people to appropriate personnel.
B. Faculty and Student Services
- Completes transfer credit evaluations for review by the Registrar.
- Distributes appropriate forms requested by students and faculty, including registration, drop/adds, withdrawals, course by arrangement, transient student, address corrections, graduation applications, etc.
- Receives and processes student record information from students and faculty, including grades, drop/add, withdrawals, and registration.
- Receives and processes forms and communication from students, including enrollment verification and transcript requests.
- Completes monthly county jobs and family services enrollment verifications and submits.
- Files students’ records, including transcript requests, registration forms, and schedule changes for scanning.
- Assists with commencement.
- Gathers student records information for other university offices, including the Admissions, Financial, and others as needed.
- Completes needed tasks related to New Student and Nursing Orientations as requested.
- Prepares, prints and mails student transcripts.
C. Data Entry
- Enters and updates undergraduate biographical student data.
- Enters registrations, drop/adds, withdrawals and other schedule changes.
- Enters grades as needed.
- Compiles, prepares, stores, retrieves and maintains student’s electronic files.
- Assists with the monitoring and changing of college codes, as needed.
- Keys transfer credits to the student record in the student information system
- Maintain electronic database of course equivalencies.
D. Support Services
- Types, proofreads, files, photo copies, etc. various correspondences, forms, reports and communications for the Office of the Registrar.
- Responsible for maintaining and ordering office supplies including, but not limited to: unofficial/official transcript paper, unofficial/official envelopes, and forms.
- Composes, types, proofreads, files, photocopies, etc. various correspondences, forms, reports and communications for student enrollment verifications.
- Compiles, prepares, retrieves, stores, and maintains files.
- Other duties as needed.
Position Qualifications:
- Associate Degree (or equivalent completed hours) from accredited institution of higher learning
- Minimum 1-year experience in a professional office setting
- Demonstrated experience using Microsoft Office Products including Word and Excel.
- Sensitivity to cultural diversity and ability to communicate and interact effectively with diverse populations
- Willingness to participate in special training programs and classes as required.
- Strong oral and written communications skills
- Demonstrated ability to establish priorities, work independently and proceed with objectives without supervision.
- Ability to establish and maintain effective working relationships with supervisors, co-workers, constituents, and public.
Application Instructions
Please send cover letter, resume, transcripts (unofficial accepted for application purposes), as well as the names and contact information of at least three professional references, to Olivia Bevan, Registrar, through the University's online applicant tracking system. Review of applications will begin immediately. Position is open until filled. Background check and official transcripts required prior to hire. For additional information about Rio, please visit: www.rio.edu
The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande. Rio is an Equal Opportunity Employer