Responsible for notifying customers of delinquent accounts by mail, telephone, or personal visits to solicit payments. Communicate in an assertive, yet emphatic, way with overdue customers in an attempt to locate individuals in order to retrieve payments or assets. Shared responsibility for every function of the Collection Department which includes, but is not limited to, collection of past-due commercial, real estate, installment, and credit card accounts, liquidation of repossessed assets and recovery of charged-off assets. Processing retail foreclosures, bankruptcies, property inspections, repair recommendation, legal proceedings, and paperwork.
*Basic Accounting knowledge
*Good oral, written, and human relations skills
*Sound attention to detail, with ability to meet deadline and deal tactfully with customers.
*Basic computer skills
*Comprehend and accurately interpret laws and regulations
*Making judgments and decisions
*Ability to operate most standard office equipment
*Ability to be flexible with work schedule (overtime or extended hours when necessary)
*Ability to sit for extended periods of time
*May require occasional travel
OVB will make any reasonable accommodation to allow the essential functions of the job to be performed. Contact Human Resources to discuss any possible accommodation.